Trust & candour
Teams speak up earlier
Grounded in Edmondson's work on team learning. We train the specific behaviours that predict whether people flag problems before they escalate.
Issue 01 · Applied Behavioural Science · UK
Psychological safety, measured — not just talked about.
LI Academy is a behavioural-science practice building the trust, candour, and feedback habits that separate high-performing teams from average ones. Evidence-led. Human-delivered. CPD-certified.
The evidence
- 27%
- higher team performance in psychologically safe teams (Edmondson, HBR)
- 76%
- of engagement variance explained by team-level safety (Google, Project Aristotle)
- 1 day
- response guarantee — a real practitioner, not a chatbot
CPD Certified15+ Years in PracticeHuman-Led, No AIDelivered UK-wideOnline or On-site
The practice
Behavioural change,
built on the science.
We work with leadership teams, HR, and L&D functions to translate research — Edmondson, Google's Project Aristotle, Duhigg on habit — into workshops that produce measurable behaviour change on the job.
Feedback loops
Difficult conversations, made routine
SBI, situational feedback, and repair-after-rupture models — practised in the room until managers can run them without a script.
Behavioural norms
Habits that survive the Monday morning
We design team-level norms and 30-60-90 day check-ins so the learning shows up in operating rhythm, not just the workshop.
Programmes
Three delivery formats. One curriculum.
Half Day
Foundations£1,199per cohort
- →3 hours live facilitation
- →Up to 20 participants
- →Workbook + CPD certificate
Full Day
Most booked£1,799per cohort
- →6 hours live facilitation
- →Up to 30 participants
- →Action-planning workshop
- →30-60-90 day follow-up
- →Self-Paced access included
Curriculum
Five modules.
Sequenced to stick.
Each module ends with in-room practice. Managers leave with scripts, not slides.
- 01
Foundations of psychological safety
Definitions, boundaries, and where your team currently sits on the four-stage model.
- 02
Communication & trust
Active listening, transparency, and the daily micro-behaviours that build or erode safety.
- 03
Feedback & difficult conversations
SBI, situational feedback, and repair-after-rupture frameworks people actually use.
- 04
Team behaviours & collaboration
Norms and rituals for hybrid, cross-cultural, and high-pressure teams.
- 05
Action planning
A custom 30-60-90 day plan tied to your operating rhythm.
Module 03 · Psychological safety (recap & integration)
What we cover — in plain English.
No jargon. No slideware. Here's exactly what participants work through in the psychological safety block:
- →Why people stay quiet even when they can see a problem
- →What makes someone decide “it’s not worth saying anything”
- →How managers sometimes shut people down without meaning to
- →What makes people feel comfortable enough to speak up
- →How to react when someone raises an issue (without putting them off next time)
- →How to get people sharing ideas instead of keeping things to themselves
In short: how to get people to speak up early — instead of problems showing up later.
Outcomes
What your team leaves with.
Trust within teams
People raise issues earlier, before they become crises.
Open communication
Meetings surface information instead of hiding it.
Feedback that works
Managers run difficult conversations without freezing.
Mistakes as learning
Errors become improvements, not blame cycles.
Stronger collaboration
Norms hold up under hybrid and cross-cultural pressure.
Healthier cultures
Retention improves; engagement scores follow.
Field notes
What clients say afterwards.
“The best training we've booked. Our team meetings look different a month later — people actually raise things.”
“I sent every manager. Engagement scores lifted 34% by the next pulse. Rare to see that from a workshop.”
“Practical, evidence-based, and our people were using the frameworks the following week. No fluff.”
Start the conversation
Ready to build a team that speaks up?
Tell us about your team and goals. A real practitioner will reply within one business day — no chatbots, no boilerplate.